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• Link Shades to a Remote Control
• Operating Your Remote Control
• How many shades can I assign per channel?
• Turn on off Top Down-Bottom Up Control Feature
• Setting a Favorite Position
• Setting Favorite Position on a Top Down-Bottom Up Shade
• Mixing Shade Types on One Channel
• Creating Groups of Shades
• Unlinking Your Shade from a Remote Control
• Setting Upper and Lower Limits
• Setting Upper and Lower Limits on a Top Down-Bottom Up Shade
• Setting Upper and Lower Limits with View
• Hiding and Un-Hiding Unused Channels

• Link Shades to a Remote Control

  1. Choose the channel that you want to link the shade to.
  2. Press the reset button on the shade.
  Shade will beep slowly.
  3. Press the (c) confirm button on the back of the remote control. Shade will beep quickly 3 times and jog to confirm your link.
  
  
  
  
  

• Operating Your Remote Control

  Raise the shade, or selected rail
  Stop shade if moving, or go to favorite position if shade is not moving
  Lower the shade, or selected rail
  Scroll forward through the channels
  Select middle, bottom or both rails on a Top Down-Bottom Up shade
  
  
  

• How many shades can I assign per channel?

  We strongly recommend that one shade is assigned to each channel as needed, in order to make programming and operation easier; however, you can link an unlimited number of shades to an individual channel. You can group shades in Rooms on the smart apps, or you can link individual shades to multiple channels on the remote to create groups of shades also.
  
  
  

• Turn on/off Top Down-Bottom Up Control Feature

  If you assign a channel to a Top Down-Bottom Up Shade, this feature should be turned on, on that channel. Otherwise, you should have this feature turned off.
  
  – Select the channel that you want to use for your Top Down-Bottom Up Shade
  – Press and hold the DOWN and RAIL SELECTOR buttons together until the rail selector # shows up on the left side of the screen.
  – To deactivate this function use the same process
  – The Top Down-Bottom Up function can be activated on individual channels
  
  
  
  

• Setting a Favorite Position

  1. Move shade to desired Favorite Position using the UP and DOWN arrow buttons
  2. Select the proper channel for the shade you want to adjust
  3. Unlink all other shades assigned to that channel
  4. Press the Limit Button and UP button together until the shade responds (shade will beep and jog to confirm setting)
  
  
  
  

• Setting Favorite Position on a Top Down-Bottom Up Shade

  1. Select the proper channel for the shade you want to adjust
  2. Unlink all other shades assigned to that channel
  3. Move middle rail to desired Favorite Position using the proper rail selection, then the UP and DOWN arrow buttons.
  4. Hit stop when you’ve reached your desired position. You can now jog (if JOG Function is enabled) to fine tune your position
  5. Move bottom rail to desired Favorite Position using the proper rail selection, then the UP and DOWN arrow buttons
  6. Choose proper rail setting to address BOTH moving rails
  7. Press the “L” Button and UP button together until the shade responds (shade will beep and jog to confirm setting)
  
  
  
  

• Mixing Shade Types on One Channel

  You should not mix top down/bottom up shades and bottom up only shades on the same channel.
  
  
  1. With Both Shades totally open (window exposed), if you select Rail 1 and hit the down button:
  -The Top Down-Bottom Up will not move
  -The Bottom Up Will close
  
  2. With both shades covering the window, if you select Rail 1 and hit the down button:
  -The middle rail of the Top Down-Bottom Up will go down
  -The Bottom Up shade will not move
  
  3. With both shades in the position shown, if you select Rail 1 and hit the down button:
  -The middle rail of the Top Down-Bottom Up will go down and meet Rail 2
  -The Bottom Up shade will close
  
  
  

• Creating Groups of Shades

  – One shade per channel is recommended
       – This allows you to change settings on individual shades, without affecting other shades
  – Use extra channels to customize groups if needed
  All shades linked to a remote will automatically be linked to the ALL channel
  
  
  
  

• Unlinking Your Shade from a Remote Control

  – Choose the Channel that you want to unlink a shade from
  – Press the “C” Confirm Button on the back of the Remote Control and release
  – Shade will beep and jog
  – Continue to press and release the “C” Button until the shade confirms the setting
  – Press and release 3 to 8 times
  – Shade will beep quickly 4 times and jog twice, this confirms your command to unlink
  
  
  
  

• Setting Upper and Lower Limits

  Select and Address the Shade you want to adjust:
  1. Select the proper channel for the shade you want to adjust
  2. Unlink all other shades assigned to that channel
  3. Press and hold the “L” button on the back of the remote until the shade responds (beep and jog)
  
  Set the Lower Stop Limit:
  4. Move the bottom rail to the desired lower stop position. As you get close, hit the stop button.
  5. Now you can use the Up and Down arrow buttons to jog into place.
  6. Press the “C” button on the back of the remote to confirm (shade will beep and jog to confirm setting)
  
  Set the Upper Stop Limit:
  7. Move the bottom rail to the desired upper stop position. As you get close, hit the stop button.
  8. Now you can use the Up and Down arrow buttons to jog into place.
  9. Press the “C” button on the back of the remote to confirm (shade will beep and jog to confirm setting)
  
  
  

• Setting Upper and Lower Limits on a Top Down-Bottom Up Shade

  Setting Limits for Top Down-Bottom Up Shades:
  1. Select the proper channel for the shade you want to adjust
  2. Unlink all other shades assigned to that channel
  3. Press and hold the “L” button on the back of the remote until the shade responds (beep and jog)
  
  Set the Lower Stop Limit (Figure A):
  4. Move the bottom rail to the desired lower stop position. As you get close, hit the stop button.
  5. Now you can use the Up and Down arrow buttons to jog into place.
  6. Move the middle rail to your desired upper stop position
  7. Press the “C” button on the back of the remote to confirm (shade will beep and jog to confirm setting)
  
  Set the Upper Stop Limit (Figure B):
  8. Move the bottom rail to the desired upper stop position. As you get close, hit the stop button.
  9. Now you can use the Up and Down arrow buttons to jog into place.
  10. Press the “C” button on the back of the remote to confirm (shade will beep and jog to confirm setting)
  
  

• Setting Upper and Lower Limits with View

  OPTIONAL for Sheer Shadings
  – When setting lower limit, let the vanes open, and continue to let the shade “roll in reverse” before stopping to set lower limit.
       – Do not let shade roll in reverse more than 24” off the window sill.
  – Confirm lower limit, then set upper limit (shade rolled up in normal direction)
  – You can use the Favorite Setting as a middle stop, with the rail on at the window sill, where desired.
  
  
  
  

• Hiding and Un-Hiding Unused Channels

  – Press and hold UP and DOWN buttons together to activate setting (Figure A)
       – Channel display will flash
  – Use UP and DOWN arrows to choose the number of channels you want to be active
  – Press the LEFT and RIGHT arrows together until display stops flashing (Figure B)
  
  

ROLLER SHADES

  CELLULAR SHADES

 SHEER SHADES

  ROMAN SHADES – discontinued product

  INSULATING BLINDS – discontinued product

The NEO Smart Controller is required for Smart Home Integrations and Voice Control.

For specific instructions and troubleshoot download the how to guide below.

Motorized Shades Common Troubleshooting Questions: